Refund Policy

Last Updated Sept 02, 2024

At the Karimganj Music Festival, we strive to provide an unforgettable experience for all our attendees. However, we understand that circumstances may arise that require a refund or ticket exchange. Please read our refund policy carefully before purchasing tickets for the event.


  1. General Policy
    1. All Sales Are Final: Once a ticket is purchased, all sales are considered final. We do not offer refunds or exchanges unless specifically stated below.

  2. Event Cancellation or Postponement
    1. Cancellation: If the Karimganj Music Festival is canceled for any reason, you will be eligible for a full refund of the ticket price. We will notify you via the email address provided during ticket purchase with instructions on how to claim your refund.
    2. Postponement: If the event is postponed or rescheduled, your ticket will remain valid for the new date. If you are unable to attend the rescheduled event, you may request a refund. Refund requests must be submitted within [7] days of the announcement of the new date.

  3. Refund Process
    1. Refund Requests: If eligible for a refund under the terms outlined above, please contact us at [info@kmf.events] with your ticket confirmation number, full name, and the reason for your refund request.
    2. Refund Method: Refunds will be issued to the original payment method used at the time of purchase. Please allow [5-7] business days for the refund to be processed and reflected in your account.

  4. Non-Refundable Circumstances
    1. Personal Reasons: Refunds will not be issued for personal reasons, including but not limited to illness, scheduling conflicts, or change of mind.
    2. No-Shows: If you do not attend the event or arrive late, no refund will be provided.

  5. Ticket Transfers
    1. Transfers Allowed: If you are unable to attend the event, you may transfer your ticket to another person. Please contact our support team at [info@kmf.events] to facilitate the transfer.

  6. Force Majeure

    7. In the event that the Karimganj Music Festival is canceled, postponed, or otherwise impacted by circumstances beyond our control, such as natural disasters, government regulations, or other unforeseen events (collectively referred to as "Force Majeure Events"), refunds will be handled at our discretion based on the nature of the event and the extent of the impact.


  7. Contact Information

    8. If you have any questions or concerns about this Refund Policy, please contact us at:

    1. Email: info@kmf.events
    2. Phone: +918134945168
    3. Mailing Address: SC Lane, Settlement Road, Karimganj, Assam, 788710

Thank you for trusting us with your personal information and for supporting the Karimganj Music Festival.